Studio 1111 Policies & Terms

We want your event to be fun and stress-free.

Please review our booking policies to ensure a smooth process.

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Retainer Fee & Payments

• A 25% non-refundable retainer fee is required at the time of booking to secure your date.

• The remaining balance is due 14 days before your event.

• Payment must be completed in full before event day to begin services.

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Cancellations & Refunds

• 30+ days before the event: The retainer fee is non-refundable; all other payments will be refunded.

• 14–29 days before the event: 50% of the total booking fee is non-refundable.

• Less than 14 days before the event: All payments are non-refundable.

• Company cancellation: If Studio 1111 must cancel, a full refund (including retainer fee) will be issued.

• Rescheduling requires 14+ days’ notice and is subject to availability.

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Travel & Mileage

• Within 20 miles of Downey — Free travel

• 21–40 miles — $50 flat travel fee

• 41–60 miles — $75 flat travel fee

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Setup & Venue Requirements

• Setup requires 45–60 minutes, teardown requires 30 minutes (included in your package; does not reduce rental hours).

• Minimum space: 8x8 ft for booth, backdrop, and props.

• Power: 110V outlet within 15 ft of booth location (unless portable power add-on is purchased).

• Wi-Fi: Venue Wi-Fi preferred for instant sharing; if unavailable, Studio 1111 can provide a hotspot (additional fee).

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Guest Experience

• All packages include a digital gallery after the event.

• With Wi-Fi: Guests can instantly share via text, email, or QR code.

• Without Wi-Fi: Content is saved and delivered once the device reconnects.

• Studio 1111 is not responsible for sharing delays due to venue connectivity issues.             

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​Damages & Liability

• Client is responsible for intentional damage to equipment caused by guests, vendors, or venue staff.

• Studio 1111 is not liable for power outages, weather, or technical interruptions beyond our control.

• In the rare event of equipment malfunction, Studio 1111 will make reasonable efforts to resolve the issue and/or issue a partial refund if services cannot be delivered as agreed.

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Booking with Studio 1111 confirms acceptance of these terms. 

Questions? Contact us at info@studio1111photo.com before reserving your date.